Webinar: Telehealth Series for Small and Med Sized Practices: (Pt. 6) Strategies for an Effective Telephone Visit (CMA Hosted)

Date: 10/29/2020 - 10/28/2020

Time: 12:15 PM - 1:15 PM

Registration Fees:

CMA Member   $0.00
Non-Member   $0.00
CMA Member's Staff   $0.00
CMA and Component Medical Society Staff   $0.00



This is the sixth webinar in our 12-part series - Telehealth for Small and Medium Sized Practices. To view the full webinar series, visit cmadocs.org/telehealth-webinars.

For many patients, the most effective telehealth technology is still the telephone, this includes patients who may not be comfortable with technology, or who don’t have access to reliable internet service. While the telephone may provide convenience, not all payers treat phone visits the same, and physicians need to take extra care to build a connection with their patients over the phone. This webinar will provide physicians with tips and tricks for making effective use of the telephone in their practices.  

This webinar series is made possible through the support of the California Health Care Foundation and is open to all physician practices.

Date: October 29, 2020

Time: 12:15 p.m. - 1:15 p.m.

David Ford, CMA Vice President of Health Information Technology
David is a nationally recognized health information technology expert. He develops CMA's thought leadership in all aspects of health IT, including electronic health records, health information exchange and telehealth.
Natalie Martin, MBA, SHRM-SCP, TCI-CF, President and CEO, Elevation Health Partners
With over 30 years of experience, Natalie has spent the last 15 years helping California’s counties, communities and health systems deliver patient-centered, accountable, community care through clinical system redesign, practice transformation, and data. Leading the team at Elevation Health Partners, Natalie works in close partnership with funding organizations, federal, state, and county government entities, and community organizations to identify needs and improve patient experience and health outcomes. Natalie works hands on in the field working shoulder-to-shoulder with health care and social services teams.
Mary Jean Sage, Founder and President of The Sage Associates
Mary Jean has extensive experience in the healthcare field that spans more than 30 years. She received her degree in Business Administration from the University of Redlands and her degree in Allied Health from Ferris State University. Mary Jean is a credentialed Certified Medical Assistant and a nationally recognized speaker, consultant, and educator of healthcare issues.

Please register at least one hour before the start time of the webinar. If you register after this time, you will not be able to join the webinar. If you are unable to attend this webinar, you will be able to access the recording at cmadocs.org/webinars, after the live event has taken place.

*As part of our COVID-19 support to all physician practices, this webinar is FREE to all, including non-members. If you need assistance with registration, please email Victoria Travis at events@cmadocs.org.*

View Speakers